Accompanied by Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, First Deputy Ruler of Dubai, Deputy Prime Minister, and Minister of Finance, and Sheikh Mansoor Bin Mohammed Bin Rashid Al Maktoum, Chairman of the Dubai Ports and Borders Security Council, Sheikh Hamdan directed Dubai Customs to continue working towards setting global benchmarks in customs services and trade facilitation, noting that excellence in customs is key to protecting the economy, enhancing Dubai’s competitiveness, and reinforcing its status as a global trade hub.
Sheikh Hamdan said that the next phase requires a smarter customs system that keeps pace with rapid changes, using advanced technologies and streamlined processes to ensure smooth trade, strengthen supply chains, and boost investor confidence.
Upon his arrival at the Dubai Customs headquarters, Sheikh Hamdan was welcomed by Sultan Ahmed Bin Sulayem, Group Chairman and Chief Executive Officer of DP World and the Chairman of the Ports, Customs and Free Zone Corporation; and Dr Abdulla Mohammed Busenad, Director-General of Dubai Customs, along with a number of senior officials and department heads.
During the visit, Sheikh Hamdan reviewed Dubai Customs’ operational workflows, advanced inspection and clearance systems, and was briefed on operations, system integration, and trade readiness across ports. He commended Dubai Customs for protecting the economy, securing ports, and supporting business.
Sheikh Hamdan emphasised that Dubai Customs is the first line of defence for the economy and a key partner in achieving the Dubai Economic Agenda D33, highlighting the leadership’s focus on building a smart, integrated customs system driven by innovation, advanced technologies, and institutional efficiency.
WAM