Dewa goes all out to cater for needs of People of Determination - GulfToday

Dewa goes all out to cater for needs of People of Determination

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Saeed Mohammed Al Tayer highlighted Dewa’s commitment to including and empowering People of Determination in four ways: employees, customers, society, and partners.

Gulf Today, Staff Reporter

Dubai Electricity and Water Authority (Dewa)’s innovative initiatives in including, empowering, and employing People of Determination (POD) enhances its position as a prominent, leading government organisation in this area. Every year, Dewa launches several corporate, social, smart, and innovative initiatives to include POD in the work environment and society. It has policies and procedures that align with the highest international standards and practices that ensure POD are employed in suitable positions.


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This is through an inclusive hiring process that gives them equal working opportunities and achieves their happiness in a resilient and qualified environment that helps them unleash their potential and prove their capabilities. Dewa includes POD in all its HR policies and procedures, in addition to training its staff on including and empowering POD in the work environment and dealing with them.

Dewa has allocated budgets to implement inclusive projects and necessary training to build the capacity of all staff in the field of inclusive employment. Dewa Academy supports POD students and enhances their preparedness to join Dewa after graduation. Besides, the civic body has opened an Innovation Centre at Dubai Rehabilitation Centre for People of Determination, which aims to train 150 POD students on using modern technologies to qualify them to work at Dewa after their graduation.

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Dewa supports achieving the Dubai Plan 2021 for Dubai to be a city of happy, creative, and empowered people who live in an inclusive and cohesive society.

Dewa also sponsored the development and upgrade of the agricultural workshops at the Rashid Centre for The Determined Ones. Saeed Mohammed Al Tayer, MD & CEO of Dewa, highlighted Dewa’s commitment to including and empowering People of Determination in four ways: employees, customers, society, and partners. This is in line with the National Policy to empower People of Determination, launched by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to create an inclusive society that ensures empowerment and a decent life for people of determination and their families. It also supports the ‘My Community... a City for Everyone’ initiative, launched by Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai, to transform Dubai into a city that is accessible for People of Determination by 2020.

Dewa has achieved strategic and operational indicators in inclusive employment. It launched 16 channels to recruit POD and a database for POD job seekers. Dewa currently has 27 POD staff, with 4,458 employees currently trained on POD, and 22 employees hold a sign language diploma.

"We launched the Absher initiative to support Dewa’s Employees of Determination in the work environment. The initiative provides them with dedicated and trained staff in human resources. We also provided two trained and qualified colleagues for each Employee of Determination, including psychological support through our Estisharati Service. Dewa includes its POD staff in key committees and activities such as the Happiness Council, Earth Hour, sports, and entertainment activities. This achieves the UAE Vision 2021 which strives to preserve a cohesive society proud of its identity and sense of belonging,” said Dr Yousef Al Akraf, Executive Vice President of Business Support and Human Resources at Dewa, and Chairman of Dewa’s Advisory Council for People of Determination.

Dewa participated in the Inclusive Employment Standards Committee in Dubai, preparing the inclusive employment guide in Dubai, in collaboration with Dubai Government Human Resources Department and the Knowledge and Human Development Authority, along with other government organisations concerned with inclusive employment. Dewa also participated in launching the federal online Recruitment Platform for POD and hired an applicant through the platform.

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The National Policy to empower People of Determination ensures empowerment and a decent life for people of determination and their families.

Dewa held a brainstorming event and four training sessions on inclusive employment in collaboration with the Ministry of Community Development and the Community Development Authority between 2018 and 2020.

Dewa redesigned all its buildings and facilities according to the Dubai Universal Design Code by 100%.

Achievements and Awards

Dewa supports achieving the Dubai Plan 2021 for Dubai to be a city of happy, creative, and empowered people who live in an inclusive and cohesive society. In 2019, the Employees of Determination happiness at Dewa reached 99%, compared to 92% in 2015, while their families’ happiness reached 95% in the same year. The POD customers happiness towards Dewa’s services has reached 94%, and society’s happiness towards the body's support to POD has reached 94%.

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