Wasim Akram and Shaniera share a light moment in Melbourne.
Gulf Today, Staff Reporter
Pakistan cricket legend Wasim Akram lost his favourite watch on an Emirates flight. He was flying from Karachi to Dubai.
The dejected cricketer lost all hope of finding the precious watch. He took to Twitter and said “Lost my watch on flight EK 605 seat 10a KHI-DXB. I am now following @emirates
"Please have someone contact me ASAP as I have exercised all customer service points in Dubai and do not feel comfortable that enough has been done. This watch is a family heirloom #LostMyWatch…”
The incident happened on Jan.8.
Wasim tweeted around 9.29pm. And within 10 minutes the Emirates support team responded to Wasim’s distressed message.
Emirates said, “Hi Wasim, please DM us the description of the watch along with your flight details and email address. We'll check on this with our Lost and Found Team and let you know. Thanks.”
The tweet was marked at 9.35pm.
Social media reacted to the swift response by Emirates, praising Emirates’ professional approach.
Wasim was surprised to learn that Emirates team had found the watch and they travelled to Melbourne to deliver the watch.
Wasim again to took to Twitter and said, “Massive thank you to @emirates @EmiratesSupport for such and incredible follow up, I have received my watch here in Australia and couldn’t be happier. You have a customer for life in me #GotMyWatchBack #EmiratesLostAndFound.”
Emirates said, “Thanks for the awesome review, Wasim. We’re glad to hear the watch is back in your hands. Looking forward seeing you again on board.”
The all-rounder later shared an image with his wife Shaniera Akram on Twitter with the caption, “Good to be back in Melbourne!”
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