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The new digital system will be effective as of 30th December 2021 and applies to newborns across the emirate.
The WhatsApp service relies on artificial intelligence techniques to respond to customer inquiries effectively through a virtual assistant, which helps everyone avail of the service easily and quickly. Thanks to this particular service, customers will now be able to receive birth certificates without the need to visit any of MoHAP customer service centres.
The report said that 3,659,289 babies were born last year, with the increase driven by women between 25 and 49 years. Women aged 35 to 39 accounted for the biggest rise, while the birth rate among teenagers hit a record low.