Dubai Police delight traveller by reuniting her with personal bag containing cash, valuables

In a move demonstrating their commitment to traveller satisfaction and security, the Dubai Police General Command's Airport Security Department successfully returned a lost bag to its rightful owner.

The bag, which contained cash, a mobile phone, and various personal valuables, was swiftly handled by authorities who ensured its safe return. The passenger, who had already left the country, praised the Dubai Police for their integrity, professionalism, and proactive communication.

Brigadier Expert Hamed Al Hashimi, Head of the General Department of Airport Security, explained that the passenger accidentally left her bag at Dubai Airport before her departure. Upon realising the loss, she reported it to the relevant authorities. The police promptly initiated a search and verification process.

Once the bag was found, they offered to send it to her location or keep it safe until her return. The passenger chose to retrieve the bag upon her return and later expressed her joy and gratitude upon receiving it.

Brigadier Al Hashimi stressed that the Dubai Police are dedicated to ensuring public happiness and security at the emirate's airports, offering both security and humanitarian services to global travellers.

This incident underscores Dubai's global reputation and reflects their core values of integrity, responsibility, and swift response in police operations.

The traveller used her social media platforms to express her appreciation for the UAE and the Dubai Police, commending their safety standards and exemplary conduct. She highlighted this experience as a testament to the advanced security measures in place to protect residents and visitors alike.