The Ministry of Foreign Affairs offers a range of consular services tailored to holders of the UAE Golden Visa, including assistance with passport issues through a return document, a 24/7 hotline for inquiries, emergency support, and arrangements for repatriation and burial within the UAE.
These services are specifically designed for all categories of UAE Golden Visa holders, with a focus on providing essential support such as the issuance of a return document when a passport is lost or damaged. This ensures that Golden Visa holders can return to the UAE with an electronic return document if they encounter passport problems while abroad.
Dedicated Hotline for Golden Visa Holders
A dedicated channel through the Ministry's call center is available to address inquiries from Golden Visa holders and provide urgent, 24/7 assistance while they are overseas.
Contact: +97124931133
Support in Emergencies and Crises Abroad
This service is designed to assist Golden Visa holders during emergencies encountered outside the country. Coordination with local embassies and consulates helps ensure their safety, provide essential support, and incorporate them into emergency response plans. Specific measures and procedures are enacted to safeguard them and fulfill their needs during exceptional situations and crises.
Repatriation and Burial in the UAE
This service organises the repatriation and burial of deceased Golden Visa holders who pass away abroad. It aims to streamline the process of returning remains to the UAE in cooperation with relevant health and official authorities, ensuring swift transaction completion, and supporting the bereaved family efficiently.