DDS teams up with HSBC to automate payments

UAE’s first Central Bank–licensed fintech platform has announced a strategic partnership aims to modernise the management of collections and receivables through secure, automated, and fully digital recurring payment solutions.

The partnership signed between Direct Debit System FZ LLC (DDS) and HSBC Bank Middle East Limited (UAE Branch) (HSBC) in Dubai and the ceremony attended by Ummair Butt, Founder and CEO, DDS and Kyle Boag, Regional Head of Global Payments Solutions MENAT, HSBC Bank Middle East Limited in Dubai.

Delivering access to DDS’s end-to-end direct debit infrastructure, the partnership will enable HSBC clients to digitise recurring collections, remotely onboard payers, and automate payment workflows without the operational friction associated with paper mandates, physical cheques, or manual follow-ups. It will provide greater flexibility and control over collections, including the ability to digitally amend preset amounts or postpone, defer, hold, or cancel instalments.

The DDS platform also integrates UAE PASS digital signature capabilities, enabling secure customer authentication and helping to minimise issues associated with signature mismatches.

Kyle Boag said: “We are pleased to collaborate with DDS to enhance digital collections capabilities for businesses across the UAE. As organisations increasingly seek more efficient and customer-friendly payment mechanisms, this partnership helps deliver scalable and secure direct debit solutions that support evolving client needs and the UAE’s broader digital transformation agenda.”

Ummair Butt added: “This partnership represents an important step towards the future of payments infrastructure in the UAE and the wider Middle East region. As open finance continues to evolve, businesses require modern, scalable payment rails that can support seamless recurring collections in a fully digital environment. Together with HSBC, we are accelerating the adoption of direct debit across both public and private sectors, enabling enterprises to modernise collections processes and adapt to a rapidly changing payments landscape. We believe direct debit, backed by UAE Central Bank infrastructure, will become a foundational component of the UAE’s future cashless digital economy.”

The DDS platform enables fully digital mandate creation, remote payer approval, and automated electronic collections through a single e-mandate, improving the customer payment experience through one-time digital onboarding. Businesses can manage recurring instalments across daily, weekly, or monthly schedules, improving cash flow predictability.