Dubai Airports set to welcome thousands of Hajj pilgrims

Dubai Airports has prepared to welcome over 3,600 pilgrims during this year’s Hajj travel period, with nearly 59 percent of all UAE pilgrims passing through its terminals.

Hajj departure flights will operate until 23rd May on services by Emirates, Saudia, flydubai and flynas.

An operational readiness plan, developed to ensure safe, coordinated and efficient passenger flow during travel peaks, was built in close coordination with airline and government partners including Dubai Police, GDRFA, Dubai Customs, the Dubai Corporation for Ambulance Services (DCAS), dnata, Dubai Duty Free, the Dubai Civil Aviation Authority (DCAA), the Roads and Transport Authority (RTA) and the Dubai Health Authority (DHA).

Preparations include dedicated check-in counters, assigned nearest departure and arrival gates to minimise walking distances for pilgrims, complimentary gift packs, multilingual Guest Experience Ambassadors, support desks, prayer rooms and Ihram changing facilities.

Dubai Airports is working to ensure a seamless, stress-free journey for every guest during this busy travel period. Photo used for an illustrative purpose.

Elderly pilgrims and those requiring additional support will benefit from expanded wheelchair availability, on-site health checks and ground assistance teams stationed throughout the airport journey. The Dubai Corporation for Ambulance Services has also scaled up its on-ground presence to provide proactive medical support and respond to any health-related needs.

Pilgrims are expected to return between 30th May and 2nd June, and will be welcomed with dedicated arrival arrangements, including separate baggage belts for Zamzam water.

WAM