Three driver licensing services go online in Dubai
13 Jun 2021
RTA’s customer happiness centres will cease offering services relating to the renewal of driver licence, replacement of lost/damaged driver licence...
Dubai’s Roads and Transport Authority (RTA) will divert three driver licensing services from customers happiness centres to smart and electronic channels as of mid-June 2021.
Services to be diverted cover applications for renewing driver license, replacement of lost/damaged driver license, and the issuance of experience certificate for drivers.
"From the middle of June 2021, RTA’s customer happiness centres will cease offering services relating to the renewal of driver licence, replacement of lost/damaged driver licence, and the issuance of experience certificates for drivers" said Sultan Al Marzooqi, Director of Drivers Licensing, Licensing Agency, RTA.
Al Marzooqi explained, "Applications for renewing driver license service are now provided through the RTA’s Dubai Drive App, website, self-service kiosks and approved eyesight testing centres. The replacement of lost/damaged driver license service is available at RTA App and website. Applications for drivers’ experience certificates are now open through RTA’s website, Dubai Drive App and self-service kiosks."