Picture used for illustrative purpose only.
The Federal Authority for Identity and Citizenship (ICA), will, as of Sunday (July 12, 2020), resume its services to customers based on the Cabinet Resolution issued in this regard.
As per the Resolution, ICA will collect the fees due for the service to ensure work progress and the provision of a high level of service.
The Authority called on its customers and recipients of its services to proceed to the renewal of Identity (ID) cards and residency permits expired from all citizens, Gulf Cooperation Council citizens, GCC, and residents present in the country and confirmed its keenness to ensure the safety of all clients with its commitment to adhere to social distancing.
As of Sunday, the Authority will start receiving applications for renewal of ID cards and visas that expired during March and April.
For applications that expired in May, it will begin accepting them on Aug.8, 2020.
As for visas and ID cards that expired in June and between 1st and 11th July, the Authority will receive applications from Sept.10, 2020, until the end of the month without restrictions to a specific date.
The ICA has urged everyone to take advantage of the smart services it provides, respond and adhere to the above time-plan to achieve the requirements for spatial distance across all stages of providing and presenting the service and to avoid administrative fines.
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The ICA explained that the website "smartservices.ica.gov.ae" which has been allocated for issuing resident entry permits witnessed great pressure immediately after the announcement of the initiative from those who were willing to return to the UAE.
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