The service provides patients with a large motivational boost.
Al Ain Hospital, a healthcare facility that operates under Abu Dhabi Health Services Company (Seha), has introduced technology-led services that allow patients to visually and vocally communicate with their first-degree family members, boosting their morale during their hospital stay.
This announcement is aligned with the Department of Health – Abu Dhabi and Al Ain Hospital’s mission to provide holistic support, enabling them to improve their psychological wellbeing, which has a direct impact on their treatment journeys and physical condition.
Mohammed Salem Thaaloub Alderei, Chief Operating Officer, Al Ain Hospital, Al Ain Hospital, said: “With patient experience and comfort our top priority, we are committed to providing a unique model of care with a truly integrated approach that focuses on both medical and psychological wellbeing treatment methods. From the moment a patient walks through our doors, we are committed to providing a wholly holistic experience to ensure they are fully supported throughout their treatment journey.”
Abdulla Gharib Al Darmaki, Patient Experience Director, Al Ain Hospital, said: “We have introduced a new unit that comprises members from the Patient Affairs and clinical teams, who, from 8am to 10pm, are responsible for ensuring ICU patients have access to an easy and consistent method of remotely communicating with their family members. Not only does this provide patients with a large motivation boost, it also allows the patients’ medical teams to focus solely on the patients’ physical needs and wellbeing.”
Patient family members who wish to avail this service and speak to their relatives are encouraged to call 03 702 2960 or 03 702 2962. Their identity will be first confirmed, in line with UAE laws and regulations before they are patched through to their relative.
Humaid Abdulla Al Shehi, Patient Relation Senior Officer, Al Ain Hospital, said: “The introduction of these communication services enable us to support our frontline staff as they focus on providing excellent care to our patients, while simultaneously elevating patients’ comfort levels and making sure that both their medical and non-medical needs are taken care of.”
The new unit includes four patient affairs' employees and three nurses and doctors. The hospital has also allocated a room outside the inpatient department that hosts a large screen that allows one family member to videocall their relative. The room has been prepared in line with safety and precautionary methods.
Prior to the COVID-19 pandemic, Al Ain Hospital staff joined lectures and workshops aimed at developing their expertise in dealing with senior patients, particularly from a psychological wellbeing standpoint, the results of which are beneficial today, allowing the facility to ensure that all patients are provided with 360-degree care.
The launch of these new services further position Al Ain as a fully-integrated medical facility that adheres to best practice in HealthTech and advanced treatment methods, providing the community in Al Ain City and its surrounding areas medical services that meet and exceed world-class standards and benchmarks.
The test will be done on fully automated and highly sophisticated system using the Electro-chemiluminescence immunoassay (ECLIA) method that uses plasma, or serum samples.
The UAE Ministry of Health and Prevention (MoHAP) announced on Friday that 216 new confirmed cases of novel coronavirus have been reported, bringing the total number of cases to 62,061.
"It has been noticed that the 20 to 40 age group is the most affected due to the wrong perception that their youth will protect them for being infected," Dr Farida Al Hosani said.
The health ministry also reported 3,658 recoveries and 5 deaths due to COVID-19 complications. The ministry expressed its sincere condolences to the families of the deceased and prayed to Almighty Allah for the speedy recovery of the infected cases.
Al Qasimi Publications (AQP) has released a collection of plays written by His Highness Dr Sheikh Sultan Bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, translated into the ancient Russian language.
The trashing away of the mindset and practice of the manufacture, distribution and use of unsafe food packages is everyone’s responsibility. For one, everyone is a consumer and the solution to the enormous global problem brought about by these items that deteriorate not only one’s health and the entire biodiversity, starts with one’s self.
The ISPR statement said that a local ANA commander opposite Arundu, Chitral, had requested help for the 46 soldiers —including five officers — as they were unable to hold their military posts along the Pak-Afghan International Border due to the evolving security situation in Afghanistan.