Sharjah Airport, one of the busiest in the region, has received a record 13.6 million passengers in 2019 with an year-on-year increase of 13 per cent compared to 12 million passengers in 2018, it was revealed during a meeting in held in Sharjah.

The meeting was headed by Ali  Salim Al Midfa, Chairman of Sharjah Airport Authority (SAA), in the presence of Sheikh Faisal Bin Saoud Al Qassimi, Director of Sharjah Airport Authority (SAA) at Sharjah Air Al Mahatta Museum.

Earlier, Manal Ataya, Director General of the Sharjah Museums Authority welcomed the top officials.

SAA announced during the meeting the most important achievements and successes of 2019 and revealed plans and programmes that will be implemented in 2020.

Ali Salim Al Midfa reviewed Sharjah Airport’s most important achievements of 2019, which helped to enhance the Airport’s regional and global standing. He highlighted the statistics for aircraft traffic (both scheduled and unscheduled flights), which increased 6.45% to 86,506 take-offs and landings as compared to 81.26 thousand take-offs and landings in 2018 as a result of the Airport attracting new airlines and adding new flights. This is a response to efforts to promote Sharjah Airport’s importance and appeal and to the increasing number of options provided to passengers, including connections to more than 105 destinations around the world.

SAA’s Chairman also discussed the performance of the air freight sector, which grew to more than 148.751 thousand tonnes in 2019, including 11,674 tonnes last December. The volume of air freight from last January to December reached 15.290 thousand tonnes, an increase of 12.12% compared to the same period in 2019.

He explained that SAA prioritises the happiness and comfort of passengers, customers and employees based on the belief that this is reflected in the Airport’s competitiveness. He pointed out that SAA has created and developed a number of services to enhance the passenger experience.

During the meeting, different departments presented the previous year’s most prominent projects and accomplishments, which helped to strengthen the Airport’s leading position at the local, regional and global levels. They also presented the latest smart services and applications developed to meet the needs of the Airport’s customers and passengers. In 2019, an updated version of the Sharjah Airport application was launched, a pioneering step in the digital transformation of airports in the Middle East. With important information designed to meet passenger and customer needs, the application provides an enjoyable and unique travel experience.

During the meeting, officials discussed the smart gates’ role in making passenger traffic smoother and more flexible by reducing transaction time to a maximum of 20 seconds. This is in line with the Airport’s strategy to make the travel experience more accessible by providing services at the highest international standard. More than 3 million passengers used the smart gates in 2019.

Ali Salim Al Midfa said, “During 2019, there were a number of achievements in all areas – including services that aimed to enhance customer happiness and provide an exceptional passenger experience – based on the vision and directions of His Highness Sheikh Dr Sultan Bin Mohammed Al Qasimi, Member of the Supreme Council and Ruler of Sharjah, and the follow-up of Sheikh Sultan Bin Mohammed Bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah and Chairman of the Executive Council. We are happy with the statistics from 2019. We look forward to further accomplishments including the completion of expansion plans for the Airport, which will increase capacity to 20 million passengers per annum by 2025.” His Excellency added, “Thanks to the speed and efficiency of procedures and services, Sharjah Airport gained the confidence of a broad segment of passengers and attracted new airlines while maintaining its appeal for airlines and passengers. This helped to enhance Sharjah’s positioning as a preferred tourist destination and an important hub for trade and business.”

Sheikh Faisal Bin Saoud Al Qassimi emphasised that the growth in passenger numbers was achieved as a result of Sharjah’s distinguished position as an important economic, commercial and tourist hub in the region, the Airport’s distinctive services for air carriers, and the growing number of destinations.

He added, “More services and features will be provided to the Airport’s customers to enhance passenger loyalty and satisfaction as we continue to improve and provide the best passenger and customer experience.” After the meeting, the team from the Airport toured Al Mahatta Museum with Manal Ataya. They were briefed on the museum’s most important sections and assets, especially those dating back to the beginning and development of air traffic in the Emirate of Sharjah. The team expressed their happiness and thanks for the warm reception and the atmosphere that was created for Sharjah Airport Authority’s important annual meeting.

Agencies