Police to digitalise 8 traffic services

Somaya Saad, Staff Reporter

DUBAI: The Dubai Police have announced that a number of services offered by its service centres will now only be available only electronically and via smart applications.

Brig. Sheikh Abdullah Al-Mualla, Director of Excellence and Leadership Department at Dubai Police, revealed that the decision will take effect as of first of April, indicating that eight traffic services will be available only on digital platforms.

These services are Traffic Fines Payment, Re-issuing Accident Report, Traffic Clearance Certificate, Traffic Status Certificate, Fines Installment Certificate, Request Details of Traffic Violations, Issuing Accident Report against Anonymous Part and Issuing Free Injury Accident Report, Al Mualla said.

This came during a press conference held at the General Directorate of Traffic in Dubai, in the presence of Brig. Khalid Nasser Al-Razzouqi, Director of Artificial Intelligence Department, Brig. Abdulrahim Bin Shafi’a, Director of Al Barsha Police Station, Brig. Tareq Tahlok, Director of Naif Police Station, Colonel Jumaa Bin Suwaidan, Deputy Director of Traffic Department and Major Majid Al-Bardan, Director of the Customer Happiness Centre at Excellence and Leadership Department.

Brigadier Khalid Nasser Al-Razzouqi added that all the services that will be stopped are already available on many of the smart channels provided by Dubai Police, either through the Internet or smart services on mobile phones, exchange shops and other means available in the country. He pointed out that over 80 per cent of the services are now offered by the Dubai Police via smart and electronic channels since last year, indicating that the number of transactions provided by Dubai Police during the past year amounted to 2 million transactions.

Brigadier Khalid Nasser Alrazooqi, said, “Our aspiration to become the smartest police force in the world shall be accelerated by the most advance AI technologies and its applications. By opening a dialogue with our global peer police forces on future opportunities to collaborate in meaningful projects, the goal to achieve a safer and more secured society locally and globally shall be met sooner rather than later.”

Colonel Jumaa Bin Suwaidan, said the traffic services that will be stopped can be completed via the smart services provided by Dubai Police on its website and through its smart applications, as well as the touch screens available in the commercial centre in Dubai and various emirates of the country.