Dubai hotel receives impressive customers' satisfaction rating

Gulf Today, Staff Reporter

Canal Central Hotel Business Bay, a prestigious 5-star property renowned for its breath taking views of the Burj Khalifa and Downtown Dubai, is delighted to announce that it has received an impressive customer satisfaction rating of 8.6 out of 10 from Booking.com's Traveller Review Awards, highlighting it’s unwavering commitment to providing outstanding hospitality and unforgettable experiences for our guests.

The Traveller Review Awards, an annual programme by Booking.com, are based on thousands of daily customer reviews, reflecting guests' stays booked through the travel website. These awards celebrate hotels and hotel operators for their exceptional hospitality, recognising the best in the industry.

Receiving this award is a testament to the dedication and hard work of the team at Canal Central Hotel Business Bay in delivering superior service and creating memorable stays for their guests.

“We are incredibly honoured to receive this recognition from Booking.com. Our team is committed to providing unparalleled service and creating an exceptional experience for each guest. This award reflects the positive feedback from our guests and motivates us to continue striving for excellence. We would like to thank our guests for their valuable feedback and support, which have been instrumental in helping us achieve this prestigious accolade,” comments Abdulla Al Abdulla, Chief Operating Officer and Group General Manager of Central Hotels and Resorts.

Abdulla Al Abdulla, Chief Operating Officer of Central Hotels.

Located in the heart of Dubai, Canal Central Hotel Business Bay offers a luxurious retreat with stunning views, exquisite dining options, and world-class amenities. Guests can easily access the city's top attractions, including the Burj Khalifa, Dubai Mall, and the Dubai Opera. The hotel features elegantly designed rooms and suites, a fitness centre, and a beautiful outdoor pool overlooking the city's skyline. Business travellers can use the hotel’s modern meeting facilities and high-speed internet access, ensuring a productive stay.

“At Canal Central Hotel Business Bay, guest satisfaction is our top priority. Our dedicated staff goes above and beyond to ensure that each guest has a memorable and enjoyable stay. The 8.6 rating is a reflection of the high standards we maintain in all aspects of our service, from the cleanliness of our rooms to the quality of our dining experiences. We continually strive to exceed our guests' expectations and provide them with a home away from home,” added Al Abdulla.

Looking ahead, Canal Central Hotel Business Bay aims to build on this success by further enhancing its services and facilities. The team is committed to sustainable practices and is working towards implementing eco-friendly initiatives throughout the hotel. The goal is to not only provide luxury and comfort but also to contribute positively to the environment and the local community.

For more information about Canal Central Hotel Business Bay or to book your stay, please visit https://www.central-hotels.com/hotels/canal-central/ or email [email protected].