Emirates Post unveils new services
- 03 Jun 2022
Sajjad Ahmad, Deputy Business Editor
Emirates Post, the official postal operator and leading express provider in the UAE, launched recently, its latest range of advanced services as part of its broader customer-digital, and sustainability-focused strategies.
The company unveiled the services during its participation at Seamless Middle East 2022 in Dubai. Its newly introduced portfolio of services will create a simplified customer engagement whilst boosting the local eCommerce sector and other economic sectors within the UAE that rely on postal and parcel services.
Peter Somers, CEO of Emirates Post, said: “The new business solutions will result in added convenience and faster more efficient delivery of services, as well as wider options for Emirates Post’s corporate customers. The implementation of our tailored and cost-efficient products reflect our relentless commitment to our stakeholders and the eCommerce industry. The move will strengthen our position as a leading postal and e-commerce logistics partner.”
Emirates Post has showcased the new solutions under three categories, ‘eCommerce,’ ‘Digitization,’ and ‘Sustainability’, all of which operate under the common theme ‘Evolution of Customer Experience.’
The new ‘E-Commerce’ service portfolio features a number of solutions including the cost-effective international shipping ‘EcomPro’ solution, which promises door to door transit time of three to five days depending on the destination; as well as ‘Domestic services’ which offer same-day and next-day domestic delivery options.
Another solution is their suite of ‘Fulfilment Solutions’ which comprise warehouse management and fulfilment services through the company’s facility in Dubai South along with localised micro fulfillment services via its customer centric hyper-local network across the UAE.
Under the ‘Digitization’ category, Emirates Post has launched ‘EP Connect’, a new platform for corporate customers to manage their accounts, book shipments, keep track of their items, and manage invoicing, amongst many other features.