Carrefour, Uber Eats to launch new service

French supermarket retailer Carrefour and Uber Eats said they would launch a new delivery service aimed at helping Parisians buy essential goods and food during the nationwide lockdown triggered by the coronavirus crisis.

Delivery groups and takeaway companies across Europe have been tapping into soaring demand for their services as customers grapple with how to stock up on basic goods during the shutdowns.

Supermarkets are still open in France and elsewhere, though many have restricted the number of shoppers who can enter at one time for safety reasons, while many customers are looking to reduce their store visits.

Carrefour and Uber Eats’ new service will start with around 15 stores in Paris and the surrounding region on April 6, before being rolled out nationwide. It allow users to choose a Carrefour convenience store on the Uber Eats app or website.

They can also order products by phone from 11am to 11pm, including everyday grocery shopping as well as hygiene and cleaning products. Customers will also be able to get deliveries at home within 30 minutes on average.

Uber Eats will waive delivery fees on all Carrefour orders during the month of April.

Some delivery companies have come in for criticism over working conditions for staff and related services like Uber’s better known ride sharing app, which is widely used but had sparked protests from taxi firms in countries like France.

Reuters