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HOME LOCAL MIDEAST ASIA WORLD BUSINESS SPORT OPINION WRITERS
Car rental firm offers innovative service concept
February 20, 2017
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Dubai: Thrifty Car Rental, the UAE’s largest leasing and car rental company, makes car renting a totally different experience with the launch of Thrifty Lounge, a concept that offers customers comfort, convenience and personalised service.

The car rental company inaugurated its first Thrifty Lounge at the newly opened Burjuman branch where customers can relax while waiting for their rental cars.

Karunesh Arya, General Manager, said: “We are extremely proud to have pioneered the concept of car rental lounges in the region. Our goal is to provide ultimate car renting experience to our customers. While at the lounge, they can relax with its quiet environment, discuss various renting options offered by Thrifty over a cup of coffee with our experts and also enjoy free Wifi access. We hope to roll out this concept into our bigger branches and plan to have additional three lounges this year.”

The launch of the Thrifty lounge is part of the company’s business strategy to enhance customers overall renting experience and create a service differentiator. Having recognized by the International Business Excellence Award in Travel, Tourism and Transportation sector, Thrifty Car Rental continues to bring innovative ideas toward business excellence and provide the best service to its customers and partners.

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