GDRFA processes 250,000 transactions through ‘Video Call’ service in first phase - GulfToday

GDRFA processes 250,000 transactions through ‘Video Call’ service in first phase

  • 12 Mar 2023

A video call in progress.

Gulf Today, Staff Reporter

Dubai’s General Directorate of Residency and Foreigners Affairs (GDRFA) has announced promising results for the first phase of its "Video Call" service, with over 250,000 transactions processed in just two months.

This service allows individuals to complete transactions, update their data, and provide necessary documents through visual, direct, and interactive communication with responsible employees without having to physically visit the office.

The Video Call service has proven highly effective in addressing various types of requests related to financial services procedures, golden visas, humanitarian cases, legal advice, establishment services, naturalisation matters, real estate investor procedures and more.

 

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