Top officials of the Ministry of Health and Prevention and the Ajman DED during the signing ceremony.

The Ministry of Health and Prevention, MoHAP, and the Department of Economic Development — Ajman (Ajman DED), agreed upon enhancing the electronic connectivity in the field of licensing private medical and pharmaceutical facilities, so that the clients can renew their license through Ajman DED in a quick and easy way.

The agreement aims to enhance corporate partnership and lay the foundations for the effective joint strategic cooperation, which in turn contributes to taking maximum advantage of administrative and technical competencies in both sides and delivering the best services for the clients.

This notion came up during a meeting at MoHAP headquarters between Abeer Adel, Acting Director of Regulation, Licensing and Advertising Department, on behalf of Dr Amin Hussein Al Amiri, the Assistant Undersecretary of the Ministry of Health and Prevention’s Public Health Policy and Licenses, and Saud Sultan Al Shammari, Director, Economic Registration and Licensing Department, on behalf of Ali Eissa Al Nuaimi, Director-General of Ajman DED, in the presence of a number of employees of both parties.

“MoHAP is keen on developing partnerships with various government bodies to build government services system, foster communication between local and federal agencies, and coordinate joint efforts. This is part of MoHAP’s strategy to provide a vital legislative and governance framework, ensure the provision of outstanding regulatory and supervisory services for the health sector, and strengthen the electronic connectivity of licensing services between relevant parties,” said Abeer Adel.

For his part, Ali Eissa Al Nuaimi Director General of the Department of Economic Development - Ajman said: “The MoU builds on our efforts being made to develop an attractive business environment and facilitate a seamless customer journey especially when it comes to obtaining licenses. We will have an online link activated with the Ministry to enable economic establishments operating in the medical field to obtain new or renew licenses following simplified and fast procedures. These efforts, together with our strategic partners, will definitely enhance our business environment and attract quality investments to the medical and economic sectors.” This joint coordination would help advance the administrative services to the highest possible levels to meet the client’s needs and aspirations.

This can be achieved by exchanging experiences simplifying procedures through a unified electronic system so that the clients can obtain approvals without having to travel long distances between government entities.

Also, both sides have agreed to address the joint economic, technical, and administrative issues to help achieve the public interest and sustainable development of the country in general and the Emirate of Ajman in particular.

Moreover, the two sides have agreed to enhance the electronic connectivity of all mutual applications in accordance with the approved procedures. The electronic connectivity also includes the licensing of private medical and pharmaceutical facilities.

This would help those who are looking to renew their licenses to visit Ajman DED without being referred to MoHAP, except in blocked licenses or if there’re comments on the license.

Both sides also agreed on exchanging the regulatory notes pertaining to medical and pharmaceutical facilities, developing mechanisms to improve the client experience in dealing with both parties, and enhancing joint coordination to train Ajman DED employees in using MoHAP’s electronic systems.

Last month the UAE Pass has come into force for all DED-Ajman digital services available on website and the smart application through their direct link to the UAE Pass as a result of the collaboration agreement recently concluded between the DED and Ajman Digital Government and Smart Dubai Government.  This is an additional step towards achieving the DED strategy to develop the business doing environment, and confirms the determination to keep up with the pace of Government’s direction towards a digital transformation and the DED’s endeavors to simply procedures and make customers happy.

The UAE Pass System provides a single account for all government services linked thereto.

Saud Al Shamri, Director of Commercial Registration Department said: “the DED has joined the first entities in using the UAE Pass with a view to achieving the UAE Government goals to reach the global leadership in smart government field for economy growth and happy community, and in order to develop government services and promote the confidence of business community and customers in digital services.